Welcome to the Online Help Desk. If the system does not open, contact the Computer Help Desk by email at helpdesk@aum.edu or by phone at 334-244-3500. User Name: Password: Login. Tracking Software. Online Help Desk – to find frequently asked questions about Blackboard, Webster, passwords, Wi-Fi setup, etc. Contact the ITS Help Desk at AUM @ 334-244-3500. Links . My password doesn’t work or I forgot my password, what do I do? Blackboard. *** If you have problems setting up your email please contact the Help Desk first. Labs and Wireless . The traditional Help Desk provides phone, email, and in-person support for faculty, staff and students who have issues related to computing at AUM. Phone: 334-244-3500 email: helpdesk@aum.edu. 334-244-3795 For instance: public health, wildlife biology, brewing, Geographic Information Systems, environmental science, actuarial science, computer programming, teaching, systems analysis, homeland security, and many others. AUM State Initiative Accounting Course Program - Step-by-Step Application, Registration, and Email Set-up Instructions 4. General Tech Qs. Instructional Support also manages the Blackboard, student course management system. Fax. The Help Desk provides answers to general computing questions, questions regarding the utilization of supported software applications and trouble-ticket processing for problem reports. 7400 East Drive Montgomery, AL 36117. Then click the WebPay icon on the Launch Pad. Webster. Welcome to the Help Desk! Your S# was included in your acceptance email. Instructional Support and Collaborative Technology: Primary resource for audiovisual, media and technology support for the AUM community. With the knowledge and skills you’ll acquire by earning one of our degrees, you could go into a lot of varied and exciting careers. Location. Here, you will find instructions, helpful tips, and tutorials to answer your questions about Blackboard and technology at AUM. Address. You should be taken directly into the system. 334-244-3000. General Contacts For questions about applying for admissions or checking the status of your application, contact the Admissions Office. Call Today. If you have trouble logging in, please visit the AUM Help Desk located in Taylor Center Computer Lab. You should access WebPay by first logging into your MyAUM account. Help Desk. Policies Online registration will open approximately TWO MONTHS prior to start date of each course. Library Support The Library staff is available to answer questions or provide assistance to faculty, students and staff via the Help Desk or by Email: Library.Support@aum.edu.kw Resources The Library has its own single gateway to access all Library resources and services from one point. AUM received a reduction in funding, so if you are a law enforcement agency that can fund your training, please contact Linda Wright, lwright3@aum.edu for a quote on a class. Campus. 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