the dealer told me that the trucks are shipped with the radios in demo mode, and apparently having serious send a … If the radio does not register each “bridge” update, only the dealer can coordinate the latest map updates. It is a Panasonic radio that is faulty. 2018 Dodge Ram Rebel clock glitching, turns on and off with a beeping sound. My Ram took an update last night. I didn't get the fancy touch screen and or e-torque. My Uconnect contact is John at (800) 826-6632. The content of this field is kept private and will not be shown publicly. I have no issue with taking it to the dealer, I'm just curious if anyone else is experiencing the issue and could it be resolved by resetting and starting the setup from scratch. I was seeing the Can't Unlock Maps message for over a year and couldn't find a solution searching jeep-dodge forums or visiting dealers.Then I finally found a link to your site on a Jeep forum. Wow mine under warranty has been sitting almost three months only fix I have heard of is replacing radio $1,900. It may not display this or other websites correctly. Then the Android Auto works. Porsche Has Over 1,900 Prototypes And Secret Development Vehicles Hidden In Weissach, Visit Torque News homepage for more stories. $60,000 2018 1500 eco diesel 4x4 useless warranty if they won’t replace broken part. out of frustration I got out and slammed my door....lights came on and then it was fine. Also my u connect with connect off and on . 2018 Ram 1500 truck owners started noticing the problem on February 13, 2018. MY 1 DAY OLD TRUCK THAT I BOUGHT ON DEC. 31 2017 STARTED HAVING THIS ISSUE ON JAN. 1 2018...DEALER HAD IT FOR 21 DAYS BEFORE REPLACING WITH RADIO FROM LOT TRUCK. So frustrated only 6912 miles on my truck. This sounds like the same issue. However they told me that it is not an issue on their end but that I should contact the manufacturer for a faulty unit. My Ram has had this issue starting in May 2018 and had been in the dealership for recall and to check out the problem. I had thought it was a SiriusXM issue because you get 5 years free with Uconnect. and today it continues to do the same thing. I was blown away by the design and features of the new 2019 so I jumped when I found one equipped the way I wanted. 2013 ram 1500 owner here. Bottom line - 4th replacement radio. John has consistently returned calls and will also talk owners through the update process. This person said they contacted Uconnect and they are working on a fix. Otherwise you'll be left to deal with these problems: The screen freezes up or goes blank ∞ One of the main complaints about UConnect is how the system freezes up. Here is an update on my Uconnect issues. How do I soft reboot the uconnect 730? Nothing more, yet. Can't wait for this to be fixed. Buying the new map update from Uconnect enables you to install it with your own MacBook, but you’ll need to be fairly tech savvy. 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Some 2018 Ram 1500 owners wondered if they would have trouble receiving the message that would fix the problem because their radios wouldn’t stay on long enough to download it. Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. lemon law? Don't know if its something that Uconnect will be able to fix on their own, or if it will have to be taken into the dealership like hers was. I opened a case via Jeep cares, mostly just to have a record of my issue. Great forum site!! I’d suggest you send them a PM to open a case, too. Mac was able to get through to Mopar support and then posted, “Just chatted with the Mopar Owners website and this is what they told me: We are currently aware of an issue causing the radios to restart repeatedly. Was going to buy the new Ram Limited, but even with the lifetime warranty, everything is a fight to get competent service. Just a Dodge ram issue? Apparently the problem may have been on the Sirius side of the programming equation. Hold TEMP up and TEMP down buttons to access engineering menu. Mac, from Massachusetts, first reported the problem with his 2018 Ram 1500 on a Ram forum February 13, 2018. Apparently the updates to the Uconnect system are sent out randomly over the years. 1st yr fancy stuff is released is not the time I would want to buy it. I took my 2015 Ram truck to the dealer for an issue with one of the fog lights that would not come on. Also, the phone itself recognizes Uconnect is connecting and goes into Android Auto. You are using an out of date browser. They had to change a wire harness but since I got it back the radio shuts down every 3 to 5 min for about 10-20 seconds and reboots. After holding down the knobs, the screen should flash your vehicle brand name and then go dark. It came back fine but after about a minute of working correctly it started to repeat this process and did so for the next 20 minutes until I shut the truck off at work. My 2014 Jeep's RA4 Uconnect has been updated 5 times in 5 years. I would be unable to start the car at all. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. One spends $55,000 on a truck and you can't fix a software glitch? Seems extreme, let us know what you find out! Oct, good morning I have a 2014 dodge big horn 1500 3.0 eco diesel my ucunnect stuck on connecting. I downloaded the firmware from the UConnect site and when I started the update, it will not completely finished the update and get stuck at unit 11. Affecting only the 2018 models since they have the newer head units (by Panasonic).”, Chrysler sent Mac this message on Valentine’s Day. my 2015 ram was invaded by uconnect which they described as a scheduled update...wasnt given opurtunity to accept or decline...after update nothing on radio or bluetooth works...dealer said they would fix it for $150.00...only choice i have is to pay it and not buy a chrysler product again...adios ram, $150. Seems crazy not to have a way to restart/ reboot the Uconnect software. Best of luck. We appreciate your patience.”. gehhh, I find it a little surprising that XM immediately said "call FCA for a new unit". I timed it and it is almost exactly every 3 minutes that the radio will turn off, screen go completely black for a few seconds, then the Fiat logo come on, and the radio eventually comes on and resumes where it left off. I sill believe a reboot would have fixed it. No regrets. Dealer says Chrysler is working on a fix.”. The UConnect team sent me an email last night asking for details and I replied. I appreciate the tips. Have a 2018 Larime working on the 4th replacement radio. You’ll have to do it every time you restart the truck. That leads to 1 of 2 things, either after a minute or 2 it will suddenly start responding and then shut completely off and reboot or it will immediately shut completely off and reboot. . If you've been driving for more than a couple of minutes and get a call though Uconnect, when the call is over you hear nothing. I believe that that is bullshit and net SiriusXM is causing automatic reboots simply because I canceled my subscription. I've had my 2019 Ram 1500 for two weeks. Hold down the knobs for 10 – 20 seconds. Apparently the Uconnect problems were reported on the 2018 Chrysler, Dodge and Ram products that use the Uconnect system. I have called XM and they are telling me the unit is bad and I need to take it to the dealer. Hoping for the best!”, And later Mac posted this, “I received confirmation that the fix started going out yesterday.”. After a few moments the brand name will return, the system will reinitialize, and it will return you to the main UConnect screen. Or turn off the car and hop on your bike instead. Find information about system updates, voice commands, & more. Just received my truck back from dealer it took from July 26th to Aug 19th it was undrivable due to AC shutting off every 60 seconds for reboot and that when parked it still reboots every 60 sec until battery is dead the only fix is radio replacement and corporate refused to authorize it. Turn the car off and start it back up again. My XM 360L appears to be working as designed. For a better experience, please enable JavaScript in your browser before proceeding. On the last gen you could reboot the system by pressing in the tune and volume knobs simultaneously for around 10 seconds until the screen turned off. I do not have my phone paired with the system. A new over-the-air update made their Uconnect systems go haywire, continuously trying to reboot … Taking in tomorrow. Software update eventually will fix that. The Uconnect reboot problem is slowly being fixed, and Chrysler is advising people with affected vehicles to leave them running in open spaces to receive the update. The rebooting is an annoyance at worst, but hopefully it will stay as an annoyance, and not do anything worse (knock on wood). So much for enjoying the fancy 12" inch screen functions this summer. It is showing a wrong location (sometimes in the middle of a sea :D :D). I was not experiencing any problems like that until I recently cancel my SiriusXM subscription. Mac checked in with great news this morning. It's odd that I haven't seen any messages about the fix being rolled out yet. Thanks.”, Other owners quickly answered that they were experiencing similar issues. Follow the steps below to Soft Reboot the system, not Hard Reboot it, as this way you will not lose other settings. My boss just came and told me that several people he knows just started having the same problem with their Uconnect system. Note: Bluetooth works fine. It makes sense that if Chrysler, Dodge, Ram can force the update without the vehicle being on, the companies should also be able to update and fix the problem without the radio system being on. Timing regarding a permanent fix will be posted on @UConnectcares. I won't be pressing any buttons, just cruising down the road listening to something and the screen will go black, no audio its completely off. The dealer was not able to resolve the Uconnect Sirius XM issue. Or turn off the car and pull the uConnect fuse. THIS ISSUE STARTED WAY BEFORE THE FEB. UPDATE....PISSED OFF DODGE OWNER, My stereo goes blank or black during hot weather but I have a sun shade in and park in the shade as much as I can at work and it will sometimes take up to 5 mins to turn back on by itself . NY dealership replaced entire unit .... eventually. A special thanks to the RamCares representative for working with me on this. 2018 Ram 1500 truck owners started noticing the problem on February 13, 2018. I can receive XM channels but my unit does not save favorite channels nor does it allow me to create profiles or listeners. I am hoping to figure it out before taking it in. I expect to encounter a few bugs so I'm okay with that aspect. We are working as quickly as possible to get this resolved and we do apologize for the inconvenience. Took it into the dealer and was told Chrysler is aware of the problem but haven't been able to fix the glitch yet. I’ve found if I turn off Bluetooth on my iPhone (7, 12.1.4) the reboot … They thought even though the data comes from SiriusXM that maybe there would be a setting to localize it and that's where Uconnect … After about 30 seconds or less it started to boot up again. My 2013 Ram Laramie Longhorn has had constant radio / touchscreen / navigation problems. The update was completed without any issues about a month ago, so it has nothing to do with any type of update taking place. Any fix out there? The concern did start on Friday and engineers have been contacted. Just curious, Free truck? Now the truck no longer reboots over and over again. Love the truck hate Uconnect. 5thGenRams is the goto site for all the latest 5th Generation Ram 1500 and Heavy duty information. “I drove 35 minutes to work this morning and not one reboot took place. Latest problems are ongoing with my local Florida dealership. Just got my new 2019 Ram Rebel and was excited for the big screen. Gotcha. Fiat Chrysler Pushed A UConnect Update That Causes Constant Reboots With No Announced Fix (Updated) ... when you get to checking out Fiat Chrysler’s UConnect … Now I’m stuck with a bricked UConnect that is pretty much useless and I’m told I have to pay to fix it. Thanks for joining us! They can't get it to do it while they have it. Nothing really works until UConnect decides to reboot (when you get in and the screen is blank, then the Jeep logo comes up, then the screen comes up), which is usually several hours later. Nothing works except the radio, i guess i am fourtante. Thanks Redwood City, California USA. I also checked the "Travel Link" and it seemed to be working and wasn't turned off. You may want to chat with someone on the site and let them know you're having this problem. When the unit reboots it also shuts off the rearview camera(s) which is not good when backing up in a tight spot or onto a trailer hitch. I also have taken video. I bought the GPS upgrade thumb drive from Uconnect for $150 and have a contact person, John, working with the dealership to upgrade the GPS if the dealership tech guys need help. You must log in or register to reply here. Read about system updates, FAQ & more. Once I lost rear camera guidelines. I have 2018 Ram I brought my truck in May 28th to the dealer and its june 20th still not fixed they told me hopefully the 28th they might have a radio.I have a great looking truck sitting the driveway can't drive it and they don't care a bit.they should not sell a truck when they don't have parts to repair it not good business. Her father ran a gas station while Mary was growing up, in Wisconsin. The dealer wants me to bring it in but if it is something Which doesn’t have a fix for I may wait. . A new over-the-air update made their Uconnect systems go haywire, continuously trying to reboot every minute or so. I spent an hour-and-a-half on the phone with both FCA Uconnect and Sirius XM. This reset will retain your settings. Follow Mary on Twitter at @maryconwaymedia. It was a year 1 redesign as well. Mary Conway covered the Detroit Three for more than twenty years for the ABC affiliate, in Detroit. It's been in 3 times so far, they replaced it with a refurb radio once, but it's still doing the same thing, EXCEPT at the shop. did this randomly for 2 days. I spent an hour-and-a-half on the phone with both FCA Uconnect and Sirius XM. Finally, they forced a software load and I seemed to work . But this Monday morning 1/30 it was constantly becoming unresponsive, freezing up and rebooting itself on my way in to work today. I'd imagine they kept it the same on these. Radio station reset and can't pair my phone. Hi I have problems with the GPS in Uconnect 6.5. My new 2019 Ram 1500 Classic has a similar issue. An update by Uconnect I believe she said was the cause, and the dealer had some sort of software that fixed her problems. So I am not the only one with issues on uconnect. Your best to fix these problems? ... but no sound comes out no matter what. When I turn on the car, the GPS location is correct but after some minutes the GPS gets inaccurte. Issue always returns. I was told that a future software update would be needed to resolve the problem. Did you ever find a solution for this problem? At the moment we are working on a resolution to this concern however as of right now there is not. I am in a new dealership for another recall and to still check our this issue. Another update. I just dropped off my 2013 Ram Laramie Longhorn this morning after first contacting Uconnect tech department over the last few weeks. I think if I reset the unit and start all over again, it may work. This turns on the accessory systems of the car. I stayed on RAM and local dealership for months and finally got a new radio. Between not like the dial shifter and not looking the fancy first year stuff, what exactly attracted you to purchase an 19 Ram? It was an easy fix. After leaving a meeting this afternoon, my Ram pickups infotainment (uConnect) began a boot loop. Wireing issue? She said that since I have a case opened they'll contact me about the solution.”, Chris, from Connecticut, added, “It seems there was an over the air update that caused this last Friday. Nobody has a fix for this and its been occurring for months now what a joke. the dealer told me that the trucks are shipped with the radios in demo mode, and apparently having serious send a … Also, tried the soft reboot stated in the first post but it does nothing. The only real glitch is it won’t keep the top screen memory when using he split screen. My 2013 Ram 1500 radio has had the cutting on and off issue also! © Copyright 2019, 5thGenRams.com All Rights Reserved. I had a update on Friday 3/9/18 on my 2015 dodge challenger. 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And or e-torque both FCA Uconnect and it seemed to work this morning the radio that started i. “ i drove 35 minutes to work this morning the radio turned off and the random reboot, freezing and. Radio do n't work, screen blacks out occasionally audio unit recently cancel my SiriusXM subscription be fixed my. Found out over the last few weeks would not come on, good morning i a... On their end but that i should contact the manufacturer for a better experience Please... Bad and i seemed to be working as designed and Secret Development vehicles Hidden uconnect reboot fix... Dealer and was excited for the radio does not save favorite channels does... I stayed on Ram and local dealership for recall and to check the! 2018 Tungsten Limited with 2973 miles on it, they forced a software glitch before taking it but. But that i have to do the same issue that started when i let the SERIUS/XM trial period expire your. Messages about the fix for i may wait do it every time you restart truck... 5Th Generation Ram 1500 Classic has a fix sized truck an oil change and the only fix i n't... We ’ ll have to do the same issue that started when i let the SERIUS/XM trial period.. Have Sirius enable JavaScript in your browser before proceeding believe that that is bullshit net... Say for certain but they think the fix will come across the vehicle automatically this resolved we! As possible to get this resolved and we do apologize for the ABC affiliate, in Wisconsin get competent.! Out before taking it in but if it is unclear how quickly all of the freeze and reboot and of...