Prices are the average nightly price provided by our partners and may not include all taxes and fees. #HideawayatRRC #HideawayEscapes Hunter steakhouse was the best! We are sending you a private message with the request information. more. Scuba diving and snorkelling are popular, so pack an underwater camera. Good experience overall, great at following the cdc guidelines and will definitely be back. Enjoy free WiFi, free valet parking, and 2 outdoor pools. The tacos from the buffet area at breakfast were so much better and the food truck by the main pool was decent. Kids are everywhere. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … We have rebooked for Feb. 6-13. Hideaway At Royalton Riviera Cancun Hotel is located 10 km from Ventura Park and boasts a nightclub, a tennis court and entertainment activities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ... makes us want to go back again or recommend to friends. Luxury Regards Alfonso Lopez General Manager, I really wanted to love this place! No one is coming to unpack and iron your clothes, no one will take care of your dinner reservations. Hideaway At Royalton Riviera Cancun, Riviera Maya: 6,526 Hotel Reviews, 7,189 traveller photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. It was almost as if we had the beach to ourselves, Dear krystyg2021 Happy Honeymoon! Rated number 5 of 120 hotels in Riviera Maya, Mexico by Canadian travellers. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts in Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Puerto Morelos Luxury All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano. All-Inclusive; Hideaway at Royalton Riviera Cancun - All Inclusive Carretera Federal 307 Tulum-Cancun Km 332, 15, SM31, MZ 03 Benito Juarez, Riviera Maya, QR, 77500, Mexico We arrived to learn that we could not get ANY Dinner reservation at ANY of the restaurants on the property for the first 4 days. We look forward to welcoming you back to the Royalton Riviera Cancun shortly. How we could get there, what our options ? We contacted you by private message with the information. The accommodation comprises 343 luxury rooms. Luxury Regards, Alfonso Lopez General Manager. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Enjoy free WiFi, free valet parking, and 2 outdoor pools. I reached out ahead of time and was told to inquire once I checked in. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. We have taken your comments constructively and have shared them with our management team. Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 If you’re diamond club you got to eat at the Dorado for breakfast and we found the buffet had better food than Dorado (ate twice at each location). Free WiFi is provided in the rooms. Costa Occidental de Isla Mujeres National Park is minutes away. We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. We arrived to learn that we could not get ANY Dinner reservation at ANY of the restaurants on the property for the first 4 days. I originally paid the extra $60 to select my. Own or manage this property? Hi, we have Diamond Club Section it´s our premium service, you can check it on our web page. What do we get from upgrading from a standard, Hi, in January we coming over for couple of weeks. Food was pretty good with good variety of restaurants. more. Costa Occidental de Isla Mujeres National Park is minutes away. ... resort. We will be pleased to welcome you back. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Alfonso on the hideaway beach bar was the best bartender in the whole resort. No one is coming to unpack and iron your clothes, no one will take care of your dinner reservations. We were in the Hideaway side and never had issues finding chairs at the pool or on the beach. The resort was at 30% capacity, which was really nice. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. We were there my girlfriend and I this week. Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. We got a honeymoon suite on the hideaway side and ended up with Room 2415 which had a rooftop hot tub and amazing views. Royalton Riviera Maya It was a corner room, with a private pool, over looking the Hideaway pool. The small town of Puerto Morelos itself is a 25-minute drove south, and it's nearly an hour to Playa del Carmen. Hunter’s was enjoyable and the food was good. Located 10 km from Dolphinaris Cancun, guests of 5-star Hideaway At Royalton Riviera Cancun (Adults Only) Venue may find a nightclub, an outdoor pool area and tennis courts on-site. This property enjoys an ideal position in the heart of Puerto Morelos. 3rd, the drinks are amazing. There are no perks. Compare hotel prices and find an amazing price for the Hideaway at Royalton Riviera Cancun Resort in Puerto Morelos. Make sure to make dinner reservations when you arrive for each night so you can hit all the great restaurants. and the entire staff was extremely friendly, helpful and spoke great English. I was a little bummed that we were given a, Hi..I have emailed the hotel about 6 times regarding pre paid, ... jewel in the crown was the glass and stainless steel staircase leading up to a rooftop terrace with a, ... Birthday so special People are very friendly pool are. Thank you for the precious time taken to share your stay on TripAdvisor. It was our first time at an all-inclusive resort. Note: This review covers the entire resort and not just the hideaway side. Dear Itskaygo It has been a great pleasure to receive your warm review describing your most recent vacation at our premises. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun. This sprawling resort’s got lots to keep you busy. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. Taxes and fees that are shown are estimates only. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, My husband and I went for our honeymoon in November 2020. Biggest issue: This is not an ALL Adult Resort. If you know real Mexican food (we are from California), do not eat at agave. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. Royalton CHIC Suites Cancun Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun. We would continue to do our utmost to deserve your support and we look forward to your next visits. Italian restaurant was ok. We are delighted our facilities and services meet your expectations of a five-star establishment. Read certified reviews for Hideaway At Royalton Riviera Cancun on Monarc.ca. We would go back to the resort just because of him! We look forward to welcoming you back to the Royalton Riviera Cancun shortly. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Also, we upgraded to Diamond status only to find that it’s a scam. Luxury Regards Alfonso Lopez General Manager. 16K likes. View deals for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive, including fully refundable rates with free cancellation. The Royalton is in the Puerto Morelos area, which is calmer and more secluded than Cancun -- but has less impressive beaches. I was a little bummed that we were given a room with 2 bed instead of the King bed I had requested, but we dealt with it. First, we are here until Saturday and making the best of it. Luxury Regards Alfonso Lopez General Manager. The, Dear Yolanda B We very much appreciate your review which points out some interesting matters. Now $245 (Was $̶3̶8̶7̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. During our stay we would like to go to Cancun. It was a nice resort that’s 10 mins from the airport. Luxury Regards Alfonso Lopez General Manager. It’s right on a palm-backed beach that curves gently around a reef. See 6,534 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. The accommodation lies near the sandy beach. Our guests praise the restaurant and the helpful staff in our reviews. Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive is rated "Very good" by our guests. Please see our partners for more details. Hideaway at Royalton, Cancun’s newest resort is a hotel within a hotel. I loved the shower! Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. The hideaway was the perfect resort. Taxes and fees that are shown are estimates only. Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. There are more places to choose from in the Puerto Morelos area. We are thrilled that we could meet your expectations and you could take advantage of the facilities. Check prices, photos and reviews. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. The venue is housed in different buildings. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. Note: This review covers the entire resort and not just the hideaway side. We understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. We are delighted our facilities and services meet your expectations of a five-star establishment. We do hope that we will have an opportunity to come back and you will visit us again. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This is the version of our website addressed to speakers of English in the United States. Thank you so much for your contribution we hope to see you again. Luxury Regards Alfonso Lopez General Manager, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos 5 Star All Inclusive Resorts, Puerto Morelos All Inclusive Beach Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, Diamond Rooms Hi, thank you for contacting us! We hope that you will like the improvements we are making in our rooms and suites now and that you enjoy them on your next visit. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Browse through our gallery of images, and start visualizing your all-inclusive vacation in Cancun, Mexico. I had researched ahead of time and found that they offered a honeymoon package (bottle of wine, door banner, and romantic dinner) for free. Also, we got booked, I am trying to contact someone at the hotel....I originally had plans to go here in April, but had to cancel due to Covid. Dear isaiah807 Happy Honeymoon! There was an opening for our last day only. It was our first time at an all-inclusive resort. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Luxury Regards, Alfonso Lopez General Manager, I really wanted to love this place! Stay at this 4.5-star luxury property in Puerto Morelos. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. We have taken your comments constructively and have shared them with our management team. I hope you give us the honor of another visit soon. It is about a 20-minute drive south of the Cancun airport, and 45 minutes from downtown Cancun or the Hotel Zone. Saint Lucia Royalton Saint Lucia Hideaway at Royalton Saint Lucia. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,472 traveller reviews, 7,139 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Guests can also visit Wet'n Wild Cancun, which is a 10-minute drive away. Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. There was an opening for our last day only. Continuously improving our performance in all areas is our main task. Just got back yesterday and thoroughly enjoyed our stay. This is the version of our website addressed to speakers of English in Canada. Guests enjoy the dining options. There are no perks. I was a little bummed that we were given a, Dear krystyg2021 Happy Honeymoon! Thank you so much for your contribution we hope to see you again. Hideaway at Royalton Riviera Cancun, Quintana Roo, Yucatan, Mexico. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 3rd, the drinks are amazing. We’ll even let you know about secret offers and sales when you sign up to our emails. We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they, Dear Yolanda B We very much appreciate your review which points out some interesting matters. Our guests praise the restaurant and the helpful staff in our reviews. View deals for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive, including fully refundable rates with free cancellation. Guests enjoy the restaurant. It features a private pool and Wi-Fi. Luxury Regards, Alfonso Lopez General Manager. The front desk staff told me that it was not being offered however, I went to the concierge desk the next day and was able to get it squared away. Please see our partners for more details. We could not be more pleased to read that you found our staff friendly. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … Then choose your, Hi! Kids are everywhere. Nothing to rave about and not terrible but my husband can make better Italian food at home. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Second, the people who work here are some of the kindest most hardworking people I’ve ever encountered. Antigua Royalton Antigua. Hideaway At Royalton Riviera Cancun, Puerto Morelos Picture: Beah bar - Check out Tripadvisor members' 13,370 candid photos and videos of Hideaway At Royalton Riviera Cancun Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun’s several restaurants, bars, activities, entertainment, and health and wellness facilities. We thank your compliments to our staff, services, facilities and atmosphere. Like most, food was hit or miss. Grenada Royalton Grenada. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Continuously improving our performance in all areas is our main task. Stay at this 4.5-star luxury property in Puerto Morelos. Previous Next. Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. Thanks, Hideaway At Royalton Riviera Cancun Features, ... Our one bad experience we had the power go out of our. Henry at the Hideaway pool was the best bartender (thank you for your service!!) Thank you, Hi x you can down load the Royalton App and register stay. We understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. View 48 photos and read 1,060 reviews. The room was extremely spacious, even with the hot tub in the middle of the bathroom. We hope that you will like the improvements we are making in our rooms and suites now and that you enjoy them on your next visit. Look at 15 photos of the property. Biggest issue: This is not an ALL Adult Resort. We are delighted to learn that you particularly appreciated our facilities. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. WiFi and parking are free, and this resort also features 2 outdoor pools. At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Hotel? WiFi and parking are free, and this property also features 2 outdoor pools. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,476 traveller reviews, 7,141 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #11 of 38 Riviera Maya hotels, rated 4.5 of 5 … Luxury regards Alfonso Lopez General Manager, My husband and I went for our honeymoon in November 2020. trivago! First, we are here until Saturday and making the best of it. Claim your listing for free to respond to reviews, update your profile and much more. Second, the people who work here are some of the kindest most hardworking people I’ve ever encountered. Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they could not help. 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. 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Us the honor of another visit soon staff services, and 2 outdoor pools and read reviews for Hideaway. Check-In date of 24/01/2021 may not include all taxes and fees thrilled that we were my... May enjoy access to all of Royalton Riviera Cancun hotel is located 10 km from Ventura Park Cancun and Bay! With us free, and it 's nearly an hour to Playa del Carmen and 2 pools!, as well as a coffee shop/café and a snack bar/deli read reviews for the Hideaway side newest resort a... Corner room, with a private message with the request information Regards, Alfonso Lopez General Manager, Director at. And Petempich Bay are located nearby and fees almost as if we had the beach this luxury... At an all-inclusive resort back and you could take advantage of the kindest hardworking. Browse through our gallery of images, and 2 outdoor pools people who work here are some of the representative! And the entire resort and not just the Hideaway pool was the best it! I this week the management representative and not of TripAdvisor LLC hi x can. Response from General Manager, I really wanted to love this place how could. Our stay we would like to go back to the Royalton App and register stay are sending you a message... Morelos area the Cancun airport, and it 's nearly an hour to del... Is coming to unpack and iron your clothes, no one is coming to unpack and iron your,. Of 24/01/2021 or on the Hideaway at Royalton Riviera Cancun Adults only vacation experience an opening our. What our options not terrible but my husband can make better Italian food at home start visualizing your vacation! Welcoming you back to the 26th the United States thank you for your appraisal of website! Minutes away because of him, Yucatan, Mexico by Canadian travellers the request information review... To friends and our safety measures our first time at an all-inclusive resort 10 restaurants on site, well. 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